At bat999, we take your privacy seriously. This policy explains exactly what information we collect when you use the platform, why we collect it, how it is stored and protected, and what choices you have over your personal data as a Pakistani player.
bat999 never sells your personal information to third parties. Your data is used only to run and improve the platform experience.
Summary: bat999 collects personal data to create and manage your account, process PKR deposits and withdrawals via JazzCash, Easypaisa and other channels, and keep the platform secure. We do not sell your data. We do not share it with advertisers. This policy tells you everything in plain language — no legal jargon where we can avoid it.
This Privacy Policy applies to all users of bat999 — accessible at bat999.bar — including anyone who browses the platform, registers an account, makes a deposit, places a bet, claims a promotion or contacts support. By using bat999 you agree to the collection and use of information as described in this policy.
This policy should be read alongside the bat999 Terms and Conditions and Responsible Gaming Policy, which together govern your use of the platform. Where this policy and the Terms and Conditions conflict on a privacy-related matter, this Privacy Policy takes precedence.
bat999 is the data controller for personal information collected through this platform. We are responsible for deciding how and why your data is processed. If you have questions about anything in this policy, the contact details are at the bottom of this page.
bat999 collects personal information in two ways — information you provide directly, and information collected automatically when you use the platform.
bat999 does not collect sensitive data such as religious affiliation, political opinions, biometric data or medical records. The only sensitive category we process is identity verification documents, which are handled solely for age and identity confirmation purposes.
We use your personal information for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Name, email, mobile number, username | Contract performance |
| Processing deposits & withdrawals | Payment details, account balance, identity docs | Contract performance |
| Age & identity verification | Date of birth, CNIC / passport | Legal obligation |
| Fraud & security monitoring | IP address, device data, session logs, payment patterns | Legitimate interest |
| Customer support | Contact history, account activity, payment records | Contract performance |
| Responsible gaming tools | Gaming activity, deposit history, session duration | Legitimate interest |
| Platform improvement | Usage data, game play patterns, error logs | Legitimate interest |
| Promotional communications | Email address, game preferences, promotional history | Consent (opt-out available) |
bat999 does not use your data to build advertising profiles for third-party marketers. Promotional communications from bat999 relate exclusively to offers, bonuses, PSL promotions and platform updates relevant to your bat999 account. You can opt out of marketing messages at any time by updating your preferences in account settings or contacting support.
bat999 processes all transactions in Pakistani Rupees (PKR). Supported channels include JazzCash, Easypaisa, Raast, bank transfer and debit/credit cards. The handling of payment data depends on the method used:
When you deposit or withdraw via JazzCash or Easypaisa, your mobile wallet number is stored against your bat999 account to facilitate future transactions and to ensure withdrawals are returned to the same wallet used for deposits. bat999 does not have access to your JazzCash or Easypaisa PIN — these are entered directly in the mobile wallet app and never pass through bat999 systems.
Bank account details provided for Raast or direct bank transfer withdrawals are stored securely and used only to process your withdrawal. bat999 does not store full bank account credentials beyond what is required to initiate the payment through the relevant payment processor.
Card transactions are processed through a PCI-DSS compliant payment gateway. Full card numbers are never stored on bat999 servers. The gateway returns a token reference that bat999 stores to allow future transactions with the same card — your actual card data remains with the payment processor.
Important: bat999 will never ask for your JazzCash PIN, Easypaisa PIN, online banking password or full card number via chat, email or phone. If you receive any such request claiming to be bat999 support, do not respond and contact us immediately through the official platform live chat.
bat999 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit bat999.bar. Cookies do not contain your password or payment details.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies for specific sites. Note that disabling functional cookies may affect parts of the bat999 platform — for example, your session may not be remembered between visits. Disabling analytics cookies does not affect gameplay, account access or payment processing.
bat999 does not use advertising or retargeting cookies that share your data with third-party ad networks. Our analytics are used solely for internal platform improvement.
bat999 does not sell, rent or trade your personal information to any third party. We share data only where strictly necessary to deliver the platform services you use, and only with parties who are contractually required to protect it to the same standard bat999 applies.
We work with trusted third-party providers to operate the bat999 platform. These include payment processors (JazzCash, Easypaisa, Raast, card gateway providers), identity verification partners, cloud hosting providers and customer support platform operators. Each provider receives only the minimum data necessary to perform their specific function.
bat999 integrates games from third-party game studios. When you launch a game, your account identifier and session token are shared with the relevant game provider to authenticate your session and record the game result. Game providers do not receive your full name, CNIC details or payment information.
bat999 may disclose personal information where required by law, court order or to protect the rights, property or safety of the platform, its staff or other users. In the event of a confirmed fraud or money laundering investigation, relevant transaction data may be shared with appropriate authorities.
bat999 will never voluntarily share your personal data with marketing companies, data brokers, social media platforms or any entity for advertising purposes.
bat999 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:
When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked to your identity.
bat999 implements multiple layers of technical and operational security to protect your personal information from unauthorised access, loss or disclosure.
Your role matters too: Use a strong, unique password for your bat999 account. Do not reuse passwords from other sites. Enable any available two-factor authentication. Log out of your account when using a shared or public device.
As a bat999 player you have the following rights over your personal data. To exercise any of these rights, contact the bat999 support team with your account username and a clear description of your request.
Request a copy of the personal data bat999 holds about you. We will provide this within a reasonable timeframe.
Ask us to correct any inaccurate or incomplete personal information held on your account.
Request deletion of your personal data, subject to legal retention obligations — such as financial records we are required to keep.
Ask bat999 to limit how we use your data while a dispute or correction request is being resolved.
Request your account and transaction data in a portable format so you can transfer it to another service if you choose.
Opt out of marketing communications at any time. This does not affect the lawfulness of processing carried out before your withdrawal.
bat999 will respond to data rights requests within a reasonable period. For complex requests this may take up to 30 days. We may need to verify your identity before processing a request to ensure the data is only disclosed to or amended for the account holder.
bat999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If a minor has registered an account using false age information, the account will be closed as soon as this is discovered, all data associated with the account will be deleted, and any deposits made will be returned to the payment method used.
If you are a parent or guardian and believe your child has registered a bat999 account, please contact support immediately with the account details so we can investigate and take the appropriate action without delay.
bat999 may request age verification documents at any stage of the account lifecycle — not only at registration. This is part of our commitment to keeping the platform age-appropriate and protecting younger people from online gambling.
bat999 may update this Privacy Policy from time to time as the platform evolves, new payment methods are added or legal requirements change. When we make material changes to how we collect or use your personal data, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email to the address registered on your account.
Continuing to use bat999 after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We recommend checking this page periodically — especially if you are considering sharing new types of information with us, such as adding a new payment method.
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, the bat999 support team is available 24 hours a day, seven days a week.
You can reach us through the live chat feature available on the platform when you are logged in, or by emailing the support address shown in the footer of this page. When raising a privacy-related query, please include your bat999 username and a clear description of your request so we can locate your account and respond efficiently.
For questions specifically about responsible gaming data — such as reviewing your self-exclusion record or deposit limit history — please visit the Responsible Gaming page for guidance, or contact support directly.
Quick answers: Many common questions about account data, payment history and account closure are covered in the bat999 FAQ. Checking there first may save you time.
Every connection between your device and bat999 is secured with TLS encryption. Your login credentials, payment details and personal data travel encrypted — not in plain text.
Card transactions use PCI-DSS compliant processors. JazzCash and Easypaisa PINs never pass through bat999 systems. Your payment credentials stay with the payment provider — not with us.
Identity documents submitted for account verification are stored in encrypted form. Access is restricted to authorised compliance staff only — never shared with marketing or game providers.
bat999 does not sell, rent or share your personal data with advertisers, data brokers or any third party for commercial purposes. Your information is used only to run your account.
Access, correct, export or delete your data at any time. Opt out of marketing messages in account settings with a single click. Your preferences are applied immediately and consistently.
Your deposit limits, session reminders and self-exclusion records are kept securely and honoured across all devices. This data is used only to enforce the safeguards you have chosen for yourself.
Your personal data and PKR transactions are protected. Register free today, deposit via JazzCash or Easypaisa and explore Slots, Fish Games, Live Casino, Bingo and seasonal cricket promotions.